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Consumer ratings and reviews Terms of Conditions

These Terms & Conditions govern your use of the Customer Ratings and Review service (the "CRR Service") offered by [to be completed], acting through its trading division [to be completed] (“to be completed”) on its website (the “Site”). You may not use the CRR Service if you are an employee of [to be completed] or any of its affiliated companies.

1. General conditions

By posting a review on the Site, you represent and warrant that:

your review complies with the Terms of Use of the Site and with these Terms & Conditions;
you are the author of the review, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your review;
your review is your original work and does not infringe the intellectual property rights of third parties;
all content that you post is truthful and accurate.

You further agree and warrant that you shall not submit any content:

that identifies you to other consumers (so please do not use your full name and instead just your first name or a “nickname”);
that contains any information (including pricing) about [to be completed] competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);
that is unrelated to the purpose of reviewing the products listed on the Site;
for which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from [to be completed]);
that includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;
that contains any actual, or instructions on how to create, computer viruses or other potentially disruptive or damaging computer programs or files.

[to be completed] reserves the right limit or suspend access to any user that is in breach of these Terms of Use and to refuse to post, change, edit or delete any comment that [to be completed] deems, in its sole discretion, to violate these Terms & Conditions. In addition, it reserves the right not to publish:

duplicate content;
blank reviews;
reviews in a language that is not [to be completed];
any unintelligible content (such as content that contains random characters and meaningless word strings).

[to be completed] cannot guarantee that you will be able to edit or delete any content you have submitted. Before being posted, any ratings and written comments will be reviewed to ensure that they comply with these Terms of Use. Ratings and written comments are generally posted within [to be completed]. 

2. Personal data

By providing your personal data (name and email address) in connection with your rating and review, you hereby grant your free and unconditional consent for processing personal data shared, disclosed, or provided to L’Oreal Philippines, Inc. (“L’OREAL”) in accordance with the Data Privacy Act of 2012, its implementing rules and regulations, and other related issuances and regulations (“Privacy Laws”), for the purpose of contacting you about your review, for analytics and market research (“Purpose”).

L’OREAL is entitled to present your personal data to the L’OREAL Group and its affiliates and subsidiaries and authorized third parties and partners for processing according to the foregoing purposes. L’OREAL shall lawfully and rightfully process personal data in accordance with the principles and provisions of the Privacy Laws. L’OREAL shall retain your personal data for a period of 3 years or as long as may be necessary in accordance with the foregoing purposes.

You hereby acknowledge that you have been properly notified of the existence of your rights in relation to personal data you provided to and/or collected by L’OREAL as provided under the Privacy Laws, including the right to access, to correction, and to object to the processing, as well as the right to lodge a complaint before the National Privacy Commission in case of violation of my rights as a data subject. In case you have concerns regarding your personal data being processed by L’OREAL, you can consult with L’OREAL’s Data Protection Officer via email at [email protected] or in writing at 23/F Robinsons Equitable Tower, 4 ADB Avenue, Ortigas, Pasig City.

For more information on how we process your personal data, please consult our Privacy Policy.

3. Intellectual property

For any review that you post, you grant [to be completed] a royalty-free, irrevocable, non-exclusive, worldwide and for the legal period of protection of intellectual property rights as defined by French and foreign laws and international conventions (including any subsequent supplementary or modifying regulations) license to use, copy, modify, adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute and otherwise exploit such content and/or incorporate such content into any form, medium or technology. You hereby acknowledge that [to be completed] may translate and publish your review on its social media pages [to be completed] and [on any foreign version of its website / on the following websites:  [to be completed]. You are hereby advised that any such publication may include the name (or nickname as recommended hereabove) you have used to post your review.

4. Contact information

If you have any concerns or complaints about any [to be completed] products and their application to you, please contact our [to be completed] on [to be completed]. [To be completed] reserves the right to refer your review to its [to be completed] rather than publishing it if it believes that your review would be better handled in this way.